Frequently asked questions

What is a Gome?

A Gome is a very portable structure which has a form somewhat similar to a Yurt. Only one pole is required for setup and it can also be hung from a tree in which case you can dispense with the pole.

Where can I purchase a Gome?

At the moment you can only purchase a Gome through the webstore

What materials are Gomes manufactured with?
  • Ripstop waterproof nylon.

    Which is the lightest material we offer and offers an extraordinary weight to space ratio factor.


    Thick Polyester with Polyurethane (PU) waterproof coating.
    Slightly heavier and stronger material, can be used frequently perfect for humid regions.

  • Sunbrella.

    Acrylic material which is highly durable and is commonly used for marine applications under continuous exposure to the elements. It is expected to last over 10 years. There is also much more variety in colors in this material.

What are the uses for a Gome?
  • Camping
  • Exhibits
  • Events
  • Vending
  • Eco-villages
  • Eco-resorts
  • Extra bedrooms
  • Massage & therapy space
  • Ceremonies
What is the warranty?

For Superlight Gomes we offer a 3 month warranty against defects in materials and workmanship, we highly recommend not to use this style for continuous exposure to the sun as the material can fade and lose integrity after 6 months.

For Semi Permanent Gomes we offer a 3 month warranty against defects in materials and workmanship.

For the Sunbrella Gomes we offer a 1 year warranty against defects in materials an worksmanship.

If I need warranty service where do I send the Gome?

To the following address:


Los Campos#6

Xico, Veracruz, Mexico 91240

How do I contact customer service?

At as well as by submission of a service ticket through your account page.